Delete your Majlis account

1. In the app

Open your Profile, go to the Account section and tap Delete account, then confirm. You need an internet connection, and you may be asked to sign in again first.

2. By email, or with the form

Send an email with the subject "Delete my Majlis account" to support@majlis-game.com, from the email address you signed in with, and include your @username and display name. We confirm the account is yours, delete it within 30 days and tell you when it is done.

A guest account (never signed in with Google or Apple) has no email we can check. If you still have the app, delete it there. If not, email us your display name and roughly when you last played, and we will do our best to find it.

You can also send your request with this form:

Your email (we reply here) Your @username (optional) Anything else we should know (optional — for a guest account, your display name and roughly when you last played)

Website

Send deletion request

We use your email and message only to answer this request. See our Privacy Policy.

What is deleted

Your account, names, profile photo, points and levels, Coins, items and membership, friends and blocks, notification settings, reports by or about you, your chat messages and your support messages (and the emails you sent from the address linked to your account). Deletion cannot be undone. Coins, items and membership are not refunded. Deleting your account does not cancel a subscription; cancel it in your App Store or Google Play subscriptions.

What is kept, and for how long

• Purchase, plan and refund records: as long as tax law requires (in Brazil, 5 years). They are no longer linked to you.
• Match results: kept without your name.
• Your @username: reserved for 180 days after deletion, linked to no account, so nobody can pretend to be you.
• Invite-reward device code (only if you took an invite reward): 12 months, with no account attached.
• Backups: may hold deleted data for up to 30 days, then it is gone.
• Anything we must keep for a legal claim or an authority's request, only as long as needed.

Everything else is deleted within 30 days of your request. These periods match our Privacy Policy.

To delete only some data (for example your photo, offers or chat messages), use the app's Profile and Settings, or email us and say what you want deleted. See the Privacy Policy.