Terms of Use
Last updated: October 14, 2026
These terms are an agreement between you and the Brazilian individual business (MEI) that makes and sells Majlis (مجلس) ("we", "us"). Majlis is published by Majlis Games, the trading name of that business; its legal details are at the end of this page. By using the Majlis app you accept these terms. If you do not accept them, please do not use Majlis. Our Privacy Policy explains how we handle your data.
1. Who can play (18 and over)
- Majlis is made for adults. You must be 18 or older to play online, chat, or buy anything.
- The app asks your age. We never ask for an ID or your date of birth.
- If you tell us you are under 18, you can only play offline against bots on your own phone. You cannot join online tables, chat, add friends or buy anything. We do not show personalised ads to you.
- If we learn that someone under 18 is using the online features, we may limit or close the account.
2. Your account
- You start as a guest. A guest account lives on your phone. If you uninstall the app or change phones without signing in with a Google or Apple account, you lose it, including its Coins, items and progress, and we cannot restore it.
- You can buy as a guest. After your first purchase the app offers to save your purchases by signing in with Google or Apple. We recommend it.
- Keep your sign-in details to yourself. You are responsible for what happens on your account.
- One person per account. Do not sell, share or transfer accounts, and do not create accounts to get around a restriction.
3. No real-money play
- Majlis is played for fun only. Nothing in it is played for money or for anything of value: Coins cannot be put on the result of a match, nothing is ever paid out, and there are no prizes with real-world value.
- Points, levels and leaderboards are part of the game only. They have no cash value and cannot be bought, sold or exchanged. We may correct them, for example to fix a mistake or undo cheating.
- Nothing in the Shop is random. Every item has a fixed price shown before you buy. There are no mystery boxes, spins or draws.
- Cards are dealt at random by our server or by the app. Buying something never changes the cards you or anyone else gets.
4. Coins
- Coins are a virtual currency that works only inside Majlis. When you get Coins, you receive a limited licence to use them in the app. They are not money and you do not own them.
- Coins have no cash value. They cannot be cashed out, sold, transferred, gifted or traded, and cannot be exchanged for money, for anything of value, or with another player.
- You can get Coins for free (for example a daily gift, playing online, or optional rewarded ads, within daily limits), by buying them in the app through the App Store or Google Play, as a daily allowance with a membership, or as a gift from us.
- Bought Coins do not expire while your account exists.
- We may correct a Coin balance after a technical error, a pricing mistake, a refund, cheating or fraud. Every change is shown in your Coin history in the app.
5. The Shop and items
- You spend Coins in the Shop on cosmetic items: for example card backs, tables, profile frames and rings, quick-message and voice packs, and stickers. They change how things look or sound, never how the game plays.
- An item is a licence to use it in Majlis, not ownership. We may stop selling an item; if you already have it, you keep it.
- Prices in Coins can change. A change never takes away Coins or items you already have.
- We may run time-limited offers. Any end time we show is real.
6. Membership plans
- Majlis has four monthly plans: Dhaif, Jalees, Wajeeh and Sadr. Each gives no ads, a daily Coin allowance that grows with the plan, a plan ring and name colour, and access to members-only items (which are still bought with Coins). What each plan includes is shown in the app before you subscribe.
- Price. The price and the billing period (one month) are shown in the app and in the store's payment sheet, in your local currency, before you confirm. The store sets the final price and taxes.
- Automatic renewal. A plan is a subscription that renews automatically every month until you cancel it. Apple or Google charges you when you confirm and at each renewal, usually within the 24 hours before the period ends.
- Cancel any time in your store account: on iPhone, Settings > your name > Subscriptions; on Android, Google Play > Payments & subscriptions > Subscriptions. The app has a "Manage subscription" link. Deleting the app or your Majlis account does not cancel a subscription.
- Cancel at least 24 hours before renewal. To avoid being charged for the next month, cancel at least 24 hours before the current period ends. If you cancel later, the store may still charge you for the next month.
- If you cancel, you keep the plan until the end of the period you paid for. The rest of a period is not refunded, except where the law or the store's rules say so (see section 7).
- All plans are in one subscription group, so you pay for one plan at a time. The store shows how an upgrade or downgrade is charged.
- Restore. On a new phone, sign in with the same account and tap "Restore purchases". Restore uses the Apple ID or Google account that paid.
- If we change what a plan includes, we tell you in the app before the change applies, so you can cancel first.
7. Purchases, refunds and your right of withdrawal
- Purchases are final. Coins and items have no cash value, and purchases are not refundable, except where the store's rules or the law give you a refund, including the rights in this section.
- Coins, the starter offer and plans are sold through the App Store (Apple) or Google Play (Google), which take the payment under their own terms. We never see your card details.
- Refunds go through the store that took the payment. On iPhone: reportaproblem.apple.com. On Android: Google Play's refund page or your order history. If you need help, email support@majlis-game.com with the order number from your receipt.
- Brazil — 7 days. If you buy from Brazil, you can withdraw from a purchase within 7 days of buying it, as the Brazilian Consumer Defense Code (art. 49) allows. Ask the store for the refund, or email us and we will help you ask.
- European Union — 14 days. If you live in the EU, you can withdraw from a purchase within 14 days. For Coins, this covers the Coins from that purchase that you have not yet spent: ask the store for a refund within 14 days, or email us and we will help. Once Coins are spent, or an item is in use, that part cannot be withdrawn. For the starter offer, which delivers items straight away, the app asks you before you pay to agree that delivery starts at once and to confirm that you then lose the right of withdrawal for those items. For a plan, you can withdraw within 14 days of subscribing; if you asked for it to start at once, you may be charged for the part you already used. The store's own terms may give you more.
- What a refund removes. When a purchase is refunded (by Apple, Google or us), we remove what it gave you: its Coins, the items that came with it, or the plan. Your Coin balance never goes below zero.
- Repeated refunds. If an account has two refunds within 90 days, we may stop it from making new real-money purchases. We do not close the account for that alone.
- If you were charged but did not receive your Coins or plan, reopen the app or tap "Restore purchases". If that does not work, email support@majlis-game.com.
8. Deleting your account or being banned
- If you delete your account, you lose all its Coins, items and plan benefits, and they are not refunded. The app warns you and asks you to confirm before it deletes anything.
- If we close an account permanently for breaking these terms (for example cheating, fraud or refund abuse), it loses its Coins, items and plan benefits without a refund. A temporary restriction, such as a chat block, removes nothing.
- The exception: if the loss was caused by our mistake or a technical error, we restore what was lost or, if that is not possible, refund it.
- A store subscription keeps billing until you cancel it in the store, even after deletion or a ban.
9. Ads
- Players without a plan see ads. Members see none.
- Banner ads appear in a few screens and are labelled. Rewarded ads are optional: they play only if you choose to watch one, and the app tells you the reward first. No full-screen ad is forced on you.
- Ads come from Google AdMob. They are personalised only if you agree when the app asks, except in US states whose privacy laws give you a right to opt out instead; there you can opt out at any time under Settings › Privacy › Privacy options (see section 9 of our Privacy Policy). You can change your choice in Settings. Rewards never depend on that choice.
- The app asks Google for ads rated suitable for general audiences (G), and our AdMob settings block sensitive ad categories, including gambling and alcohol. Google chooses the ads, so a few unsuitable ones may still get through; if you see an ad that should not be there, tell us at support@majlis-game.com.
- Ad rewards have daily limits. Using scripts, emulators, several accounts or other tricks to get them is not allowed.
10. Playing fairly
Do not:
- cheat, collude with other players, or share your cards with anyone at the table by any means;
- use scripts, modified apps or bugs to gain an advantage, or attack, overload or reverse-engineer our servers;
- deliberately spoil matches for others, for example by joining and leaving tables again and again;
- use a payment method that is not yours, or dispute a payment for something you received.
Bots (computer players) may fill empty seats or take over a seat when a player leaves.
11. Names, photos, chat and moderation
Your display name, username, profile photo, chat messages and stickers are seen by other players. They must not:
- insult, harass, threaten or bully anyone, or attack people for their religion, origin, nationality, gender or any other part of who they are;
- contain sexual, violent or hateful content, or swearing;
- pretend to be someone else, another player, or Majlis staff;
- share anyone's personal information, including your own phone number or address;
- advertise, spam, or ask for money;
- break the law or anyone's rights (for example, a photo you have no right to use).
You keep ownership of what you post. You allow us to store it and show it to other players inside Majlis, only to run the game. This ends when you delete it or your account, except where we must keep a copy to handle a report.
- Filter. An automatic filter hides chat messages and refuses names with offensive words. It is not perfect.
- Reports and blocking. You can report a name, photo or message, and block a player, from the table or your friends list. You can also report anything illegal or harmful by email to support@majlis-game.com. A name or photo reported by three different players is hidden until we review it.
- Steps. Reports from several different players lead first to a warning, then to chat blocks that get longer if it continues (24 hours, then 7 days), and then to a decision by a person. Accounts are never closed automatically.
- Reasons and appeals. When we remove content or restrict an account, we tell you why in the app or by email. If you think we got it wrong, email support@majlis-game.com with your username. A person reviews it, and if we made a mistake we undo it.
Copyright and other rights: notice and takedown
Do not post a name, photo or message that infringes someone else's copyright, trademark or other rights. If you believe something on Majlis infringes your rights, tell us.
- How to report. Use the in-app report on the name, photo or message, or email support@majlis-game.com with the subject "Copyright notice". In the email, include: your name and contact details; the work or right you say is infringed; the player's @username or display name and where the content appears (a screenshot helps); a statement that you believe in good faith the use is not authorised by the owner, its agent or the law; a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner; and your physical or electronic signature (typing your full name is enough). This follows the US Digital Millennium Copyright Act (17 U.S.C. § 512) and works the same way wherever you are.
- What we do. A person reviews every notice promptly. If it is complete and valid, we remove or hide the content, tell the player who posted it why, and keep a record of the notice. Sending a notice you know is false can make you liable.
- If your content was removed. If you believe it was removed by mistake or that you had the right to use it, email support@majlis-game.com with: your name and contact details; what was removed and where it appeared; a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification; your consent to the jurisdiction of the court the law requires (for the US, the federal district court for your address); and your signature. We may pass your reply to the person who sent the notice, and restore the content after 10 to 14 business days unless they tell us they have started court action.
- Designated Copyright Agent. Copyright Agent, Majlis Games — email: support@majlis-game.com (subject: Copyright notice). Our designated agent is registered with the U.S. Copyright Office; the full contact details appear in the Copyright Office's DMCA Designated Agent Directory (https://dmca.copyright.gov/osp/).
- Repeat infringers. In appropriate cases we close the accounts of players who repeatedly infringe other people's rights.
12. Ending your use
- You can stop at any time and delete your account in the app (Profile → Account → Delete account) or by email — see the account deletion page. Read section 8 first.
- We may suspend or close your account if you break these terms. If we ever stop running Majlis, we will tell you in the app in advance.
13. App Store and Google Play
- These terms are between you and us, not Apple or Google. We, not Apple or Google, are responsible for Majlis and its content, its support and maintenance, and any claims about it.
- If you got Majlis from the App Store, you may use it on Apple devices you own or control, as the App Store rules allow. Apple has no duty to provide support or maintenance. If Majlis fails to meet a warranty that applies, you may tell Apple, and Apple may refund the price you paid for the app (Majlis is free to download); Apple has no other warranty duty. Apple is not responsible for claims about Majlis, such as product liability, legal or regulatory claims, consumer protection, privacy, or intellectual-property claims; we handle those. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
- You confirm that you are not in a country under a US government embargo and are not on a US government list of restricted parties.
- The store's own terms also apply to your purchases.
14. The service and our liability
- We work to keep Majlis fun and reliable, but matches can be interrupted and features can change or be removed. Online play needs an internet connection.
- As far as the law allows, we are not liable for indirect losses or for lost points, levels or progress. Nothing in these terms limits rights you have under consumer law that cannot be limited, in Brazil, the European Union or where you live.
15. Changes
We may update these terms. We will change the date at the top and tell you in the app when a change is important. If a change affects what you pay for, you can cancel your plan before it applies. If you keep playing after a change, you accept the new terms.
16. Law, and where Majlis is offered
- These terms are governed by the laws of the Federative Republic of Brazil, including the Consumer Defense Code (Law No. 8,078/1990) and the General Data Protection Law (LGPD, Law No. 13,709/2018). Disputes go to the competent courts of Brazil, without taking away any right you have to go to the courts where you live.
- Majlis is also offered in other countries, including the European Union and the Gulf states, through the App Store and Google Play, and follows the rules of both stores. If you live outside Brazil, the mandatory consumer and data-protection rules of your country still protect you, and these terms do not take them away.
17. How to contact us
Email: support@majlis-game.com. This is our single point of contact for players and for authorities, including under the EU Digital Services Act. You can write to us in English or Arabic.
Provider: Majlis Games (trading name of a Brazilian individual business, MEI) · CNPJ 51.533.319/0001-13 · Brazil · App: Majlis · support@majlis-game.com